A terribly, terribly sad day…

I’ve just received this email:

Today is a sad day for Texere Yarns.

We would personally like to thank you for many years of custom and support however today the company has gone into liquidation. This means we are no longer trading and all employees have been made redundant.

We will not have the opportunity to respond to telephone calls or emails from this day forward. Any official correspondence can be sent to the address below – this is the address of the liquidators. This address should only be used if you are a creditor or debtor of the company.

Customers with orders outstanding
All orders that have been placed have been picked. We have passed these orders onto a third party who will pack and despatch them – please be patient. You will receive your order, however the company who are now processing the orders will need some time to sort, process, package and despatch over 300 outstanding orders.

Please be assured that we did not decide to have a sale to “take the cash and run” and we fully expected have been able to despatch all the orders before today. However, due to the overwhelming response we received (thank you so much), we were physically unable to get all the orders out of the door by yesterday for which we are very sorry. They are now however, out of the door and we know that in most cases these orders will be despatched and delivered in their entirety. There may be a few exceptions where stock is unavailable and we are working with the liquidators to ensure nobody is out of pocket.

We are expecting all orders to be delivered within the next three weeks but we are hoping this to be much sooner. We hope you understand that this is not a situation we want to be in, but we have done all we can to ensure you receive your goods and we thank you for your patience. Any messages you have left on our voicemail, emails you’ve sent or Facebook messages you have posted have been read and acknowledged with regard to your orders even if you haven’t heard back from us.

We apologise for any inconvenience this may have caused you.

Best wishes

Jo, Guy & the Texere Team (as was)

Our mailing address is:
Brook Business Recovery, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL

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